Shipping

We know that getting you the perfect pair of comfy undies is an urgent matter. Here’s how we make sure your TomboyX gear gets to you as quickly and efficiently as possible:

Orders in the US 

Shipping can get complicated, so we’ve taken the guesswork out of it. Pick your desired shipping method at checkout, and we’ll handle the rest! Once your order leaves our warehouse, we’ll send you a link to watch its progress, so you’ll know exactly when it will show up at your door. 

Standard Shipping
4-7 business day via DHL or USPS 
Express Shipping
2-3 business days via DHL, UPS or USPS 
Overnight Shipping
(Monday - Thursday) 
 if order is placed before 9am PST , you can expect delivery the next day via UPS. Order may ship the following day if placed after 9am PST. 
(Friday)
If you place an overnight order on a Friday after 9am PST, it will not ship until the following Monday with an expected delivery date of Tuesday. 
(Saturday-Sunday)
All orders placed on Saturday & Sunday will be shipped by the following Monday. 

Please note: the estimated delivery date is not a guarantee. We’ve streamlined our shipping process to make sure we’re doing everything we can to meet expectations, but, well, sometimes things happen! Don’t worry- if we have to make any changes to your order or your shipping, you’ll be notified right away. 

 

International Orders

Yes, we ship internationally- if you don't see shipping options at checkout for your country, let us know and we can add it to our list! Just send us an email to help@tomboyx.com.

Here’s the deal: duties are required to be paid at the time the order is placed. This is to ensure the lowest possible cost to you, and to make delivery as seamless as possible.

Canada
Standard: 6-14 business days 
Express: 3-6 business days 
UK
Standard: 8-14 business days 
Express: 4-7 business days 
Australia
Standard: 13-17 business days 
Express: 7-15 business days 

Our international shipping times may vary due to Customs clearance times exiting the US and entering Country. 

If you don’t see your question answered here, get in touch with us at help@tomboyx.com and someone from our stellar Customer Support team will get back to you within 24 hours!