Returns & Exchanges

To start a US return or exchange, click here: 

 Shopping from outside the US? You need our International FAQs  

LOVE AT FIRST WEAR GUARANTEE

Try on your first pair of TomboyX underwear risk-free to find your perfect fit. If you don’t love your first pair, let us know within 30 days and we’ll either refund you or provide store credit- no return necessary! 

Applies to all individual pairs of underwear. Does not apply to multipacks of underwear, apparel, bras, or swimwear.

RETURNS & EXCHANGES

We cannot make changes to an order after it’s placed, so please make sure you put in the correct shipping address before you submit your order. Seriously. Shipping companies tend not to be flexible about this stuff.

Purchasing a gift? 

Be sure to create a gift receipt  you can email to the gift recipient, or print and include with the gift, in case they need to return it. 

Here’s how to return your TomboyX gear:

• Your first pair of TomboyX underwear is covered under our Love at First Wear Guarantee (see above).

• After that, returns and exchanges for any item (except final sale items) are accepted within 30 days of the purchase date if they are unwashed, undamaged and in the original packaging.

• Underwear items must also be unworn in order to be eligible for return or exchange.

• All other items; bras, swimwear, loungewear, can be tried on and are eligible for return or exchange.

Once your return is scanned in by the carrier and on its way back to us, we’ll automatically issue your refund, store credit or send your exchange order to you.