Our Boy Shorts and our Iconic Briefs are low to mid rise. All other cuts are in the mid rise range, but will hit in different places based on your body type. Feel free to email us at email@example.com if you'd like more specifics.
We work with women-owned facilities in the United States and China, who share our values of taking good care of their workers and reducing their environmental impact. We personally visit each factory regularly to ensure they meet our high standards. Everything we make is ethically produced and sweatshop-free.
This standard ensures that our fabrics pose no risk to human health. That means our fabric is tested for a lengthy list of chemicals that are known or suspected to be harmful to your health (think lead, antimony, arsenic, pesticides heavy metals, etc.). The standard also requires fabrics to have a skin friendly pH. The gist is your Tomboys are always going to feel super smooth against your skin.
Rome wasn’t built in a day. Neither were our underwear. We take the time to make sure we’re proud of the final product and, even more, you’re proud to wear them.
We work to end the destructive cycle known as “fast fashion.” This mass production style can result in bad working conditions and low pay. We choose to work with facilities that maintain fair wages and safe environments for their employees. We personally visit each factory regularly to ensure they meet our high standards.
Sourcing materials is a full time job. In fact, it’s currently two full time jobs for us. Ensuring that you’re going to love that soft 95% cotton, 5% spandex blend and our famous elastic that you didn’t even know you needed is a priority we don’t take lightly. The waistband alone took several months to find a vendor who could deliver our vision of quality and comfort!
We’re a group of perfectionists for better or for worse (we think for better). We design and redesign until we get it right. Our product team is on an endless mission to look for aspects of our underwear that can be improved whether that be the materials, the factories, or the design itself.
Our underwear is fit tested on all body types, size XS-4X. We have dedicated Tomboys join us in our Seattle office when we get our first samples of a new design. They try it on and offer candid opinions on everything -- the fit, the design, how they feel, how it would work in their everyday lives. Our product team turns that feedback into another iteration and the fit test cycle begins again and again until we’re satisfied it meets our standards.
Want to contribute to our goal to never stop improving? Write us a review or email us at firstname.lastname@example.org
We’ve worked hard to create a product that is of the highest quality and fit – for all types of bodies. We want you to be comfortable in your own skin. Try your first pair risk-free, and if you aren’t completely satisfied, contact us within 30 days. We will send a replacement size or style, or issue a full refund. No hassle, no need to return, no questions asked. Just email email@example.com.
The Love At First Wear Guarantee only applies to the first pair of underwear you try on.
This program is offered in the U.S. only.
With the exception of the Love at First Wear Guarantee, we only accept returns or exchanges on underwear which has not been removed from its original packaging.
We accept returns on all apparel, accessories, and bras within 30 days as long as they are not worn, washed, or damaged. They must also be returned in original packaging.
For the Holidays, items purchased 11/1-12/21 must be returned by 1/31/20. Items purchased before or after these dates are subject to our usual 30-day return policy.
For hygienic reasons, we ask that you to try on underwear over another garment if you intend to return or exchange the item, otherwise underwear cannot be accepted. For your first underwear purchase with us, we're happy to offer our Love at First Wear Guarantee.
For US customers, we'll email you a pre-paid shipping label once you start your return.
International customers are responsible for any and all shipping charges related to returns or exchanges. Please send us an email to firstname.lastname@example.org and we can provide further instructions to complete your return.
This often depends on the underwear -- our lasting styles (solids, for example) get replenished often. Sign up for our newsletter and we’ll let you know when there’s more! If you would like an update on a specific product, feel free to email us at email@example.com.
Unfortunately, Limited Edition styles won’t be replenished. ‘Cuz, well, they’re limited! Be on the lookout for those launches in our emails as well.
To make sure your friends and family love their gifts, we have extended our return window so you can return/exchange your TomboyX without stressing. Items purchased between November 1, 2019 and December 21, 2019 may be returned until January 31, 2020. Purchases before or after these dates are subject to our usual 30-day return policy.